Observation: a Lean tool for improving the effectiveness of Lean Six Sigma
نویسندگان
چکیده
منابع مشابه
Arumugam, V. and Antony, Jiju and Douglas, Alex (2012) Observation : a lean tool for improving the effectiveness of Lean Six Sigma. TQM
Purpose-The purpose of this paper is to propose a robust ‘observation’ procedure drawn from the social science research literature for adoption in a Lean Six Sigma project setting. A case study illustrates the application of the proposed observation procedure in a Lean Six Sigma project undertaken in a European airport to improve process speed and reduce variability. Design/methodology/approach...
متن کاملLean Six Sigma Terminology
Affinity Diagram – A tool used to organize and present large amounts of data (ideas, issues, solutions, problems) into logical categories based on user perceived relationships and conceptual frame working. Often used in the form of “sticky notes” sent up to the front of the room in brainstorming exercises, and then grouped by facilitator and workers. Final diagram shows relationship between the...
متن کاملLean six sigma in healthcare.
Healthcare, as with any other service operation, requires systematic innovation efforts to remain competitive, cost efficient, and up-to-date. This article outlines a methodology and presents examples to illustrate how principles of Lean Thinking and Six Sigma can be combined to provide an effective framework for producing systematic innovation efforts in healthcare. Controlling healthcare cost...
متن کاملAnalysing Portfolios of Lean Six Sigma Projects
The widespread acceptance of Six Sigma as a systematic program of process control, planning, and improvement has led to the creation of many databases describing the performance of individual projects, timing, and the techniques used. These databases provide resources for the analysis of quality management practices. Specifically, there are three levels at which analysis can occur in this conte...
متن کاملLean, Six Sigma and Lean Six Sigma in Higher Education: A Review of Experiences around the World
Economic, demographic, social, technological and political changes worldwide are putting academic institutions under intense pressures. In response, universities are adopting new managerial approaches to their activities: lean, six sigma and lean six sigma. A portrait of this experience emerges from reviewing the literature published over the past decade using the databases Compendex & INSPEC/E...
متن کاملذخیره در منابع من
با ذخیره ی این منبع در منابع من، دسترسی به آن را برای استفاده های بعدی آسان تر کنید
ژورنال
عنوان ژورنال: The TQM Journal
سال: 2012
ISSN: 1754-2731
DOI: 10.1108/17542731211226781